Returns, Exchanges & Cancellations

We want you to love your Bee Bubble Couture purchase. If something doesn’t work out, please review the following policy before requesting a return.

Returns

All returns must be authorized in advance. Please email buzz@beebubblecouture.com for assistance before sending an item back. Unauthorized returns may be refused.

Return requests must be made within 7 days of delivery, beginning on the date the carrier’s tracking shows the package was delivered. Once a return is authorized, the item must be shipped back within 7 days of authorization. We recommend using a trackable shipping method and retaining your proof of shipment.

Returned merchandise must be unworn, unwashed, unused, and in its original condition, with all original tags and packaging intact. Items showing signs of wear, washing, use, damage, odors, pet hair, makeup, deodorant, or alteration are not eligible for a refund.

Customers are responsible for return shipping costs. Bee Bubble Couture is not responsible for returns that are lost or damaged in transit.

Original shipping charges are non-refundable.

A 5% restocking fee will be deducted from standard approved returns.

Mystery book purchases and gift-wrapped items are subject to a 10% restocking fee due to the additional materials, packaging, and preparation required for these products.

Mystery Books & Books

Mystery book selections are intentionally a surprise. A preference for a different title, author, genre, cover, or book selection is not considered an incorrect or defective item.

Books must be returned in their original, resalable condition. Books with bent or damaged covers or pages, spine damage, writing, highlighting, stains, odors, or other signs of reading, handling, or use are not eligible for a refund.

Eligible mystery book returns are subject to the 10% restocking fee.

Items Not Eligible for Return or Exchange

The following items are final sale and cannot be returned or exchanged:

• Custom or personalized merchandise
• Swimsuits and swimwear
• Undergarments, intimate apparel, and other hygiene-sensitive items
• Sale and clearance merchandise
• Items specifically marked Final Sale
• Gift cards
• Items that have been worn, washed, used, altered, or damaged after delivery

For hygiene reasons, swimwear, undergarments, and intimate apparel cannot be returned even if they appear unworn.

Apparel Sizing & Fit

Please review the product description and applicable size chart carefully before ordering. Sizing can vary between brands and garment styles.

Ordering an incorrect size or a personal preference regarding the fit, cut, or feel of a garment is not considered a product defect. Eligible apparel may still be returned in accordance with our standard return policy.

Colors & Printed Products

We make every effort to represent product colors accurately. However, colors may appear slightly different depending on your device, monitor, or screen settings.

Printed products may also have minor variations in color, placement, or appearance as a normal part of the printing process. Minor variations that do not affect the overall quality or usability of the product are not considered defects.

Order Cancellations & Changes

Orders may only be cancelled or changed if fulfillment or production has not yet begun.

Many Bee Bubble Couture apparel items are printed especially for you after your order is placed. Once an item has been submitted for printing or entered production, it cannot be cancelled or changed, even if it has not yet shipped.

Please carefully review sizes, colors, quantities, personalization, shipping information, and other selections before completing your purchase.

Incorrect, Damaged or Defective Items

If you receive an incorrect item or an item that arrives damaged or defective, please email buzz@beebubblecouture.com promptly with your order number and clear photos of the item and, when applicable, its packaging.

Please do not return an incorrect, damaged, or defective item without contacting us first.

If we determine that you received an incorrect, damaged, or defective product, we will work with you to resolve the issue. Return shipping and restocking fees will not apply when the error is ours or an item arrives damaged or defective.

Refused, Unclaimed & Returned-to-Sender Packages

Packages that are refused, unclaimed, or returned to us by the carrier are not considered authorized returns.

If a package is returned to us and is eligible for a refund, the refund will be subject to applicable restocking fees and non-refundable shipping charges. Additional shipping charges may apply if you request that the order be shipped again.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Bee Bubble Couture is not responsible for delivery delays, failed deliveries, or returned packages resulting from an incorrect or incomplete address provided by the customer. If an order must be shipped again due to an address error, the customer is responsible for the additional shipping cost.

Lost or Stolen Packages

Once tracking shows that an order has been delivered to the address provided at checkout, Bee Bubble Couture is not responsible for packages that are subsequently lost, misplaced, or stolen.

If your tracking shows delivered but you cannot locate your package, please check with household members and neighbors and contact the shipping carrier for assistance.

Refunds

Once an authorized return is received, please allow up to 5 business days for inspection and processing.

Approved refunds will be issued to the original payment method, less the applicable 5% or 10% restocking fee and any non-refundable shipping charges.

After a refund is issued, your bank, credit card company, or other payment provider may require additional time to post the funds to your account.

Items returned in a condition that does not meet our return requirements will not be eligible for a refund. If you would like an ineligible returned item shipped back to you, you will be responsible for the additional shipping cost.

Exchanges

Because inventory and availability can change quickly, we cannot guarantee exchanges.

Please email buzz@beebubblecouture.com within the applicable return period for assistance. Any item submitted for exchange must meet the same condition and eligibility requirements as a return.